Contact
Email reaches the people who build it.
There is no contact form on this page and no phone number, because a form on a static site needs somebody else to hold your message and a number nobody answers is worse than none. An email gets a real reply, and you keep a copy of what you sent.
Anything at all
Sales questions, whether it fits your operation, a demo, or a problem with the product. One address, read by the people who build it.
hello@staynhost.comSupport while you are on a plan
Same address, and it reaches the same people. Include your workspace name and, if it is about a booking, the booking reference.
hello@staynhost.comSecurity reports
A vulnerability, a suspected exposure, or anything that looks like data reaching somewhere it should not. Put SECURITY in the subject line and it is triaged first. Please do not file these publicly before writing.
hello@staynhost.com · subject: SECURITYPrivacy and data requests
Access, correction, export or deletion of personal data, and questions about how a guest’s data is handled. Put PRIVACY in the subject line.
hello@staynhost.com · subject: PRIVACYBefore you write, these might answer it faster
- Pricing. All five prices, the per-property and per-seat rates, and the card fee are on the pricing page. There is no hidden quote.
- "Does it do X?" The public roadmap lists what is live, what is rolling out, and the honest list of what is missing.
- How a task works.docs.staynhost.com carries step-by-step guides for every area of the product, with screenshots from the real thing.
- Versus another platform.The comparison pages are sourced from each vendor's own marketing and include the rows where they win.
- Moving your data in.The switching page covers the import, and states plainly what does not come across.
Reporting a security issue
Write to hello@staynhost.com with SECURITY in the subject line and enough detail to reproduce it. We will confirm receipt, tell you what we found, and tell you when it is fixed. Please give us a reasonable window before disclosing publicly, and please do not test against another operator's workspace or against real guest data. See how the platform is secured.
Where we are
Stay N Host is built and run by a small team alongside a live rental portfolio. The product is hosted on AWS in the us-east-1 region. Company details for contracting purposes are available on request at hello@staynhost.com.