Public roadmap
What is real, what is coming, and what we will not do.
Every page on this site points here for the things Stay n Host does not have. It is ordered by commitment rather than by quarter, because a date on a marketing page is a promise made by whoever wrote the page. Nothing is on the "rolling out" list right now, and an empty list is published as an empty list rather than padded.
Live today
Shipped, and reachable in the product now.
WhatsApp intake and shared inbox
A first message opens an inquiry with the chat attached; the team works one queue on your business number.
Channel manager: six channels
Airbnb, Booking.com, Expedia, Agoda, Vrbo and Google Vacation Rentals through one channel manager: availability, prices, bookings, messages and reviews, who collects the money on each channel, OTA fee bills, per-channel markup, and a human gate on anything that moves money.
Price rules
Weekend, season, length-of-stay, last-minute, early-bird, occupancy and pace rules, with floors, ceilings and a 30-night preview before anything changes. Or hand the rate to a pricing tool you already use, per listing.
Multi-unit calendar
Reservation strips, holds, blocks, prep time, linked parent and child units, and an oversell the database refuses.
Quote links and verified payments
No-login quotes on your letterhead, bank transfer and cash proof verified by a person before anything confirms.
Double-entry accounting
Books that reconcile to zero, night-level revenue recognition, a model-aware P&L, break-even day, and period close.
Owner statements, payouts and portal
Statements produced by close, payouts posted against owner liability, a portal scoped per owner.
Investor suite and portal
Pool modelling, a frozen track record, proposals that expire, capital deployment, and per-position portals.
Eight built-in automations
Booking confirmation, door code before check-in, thank-you after checkout, unpaid-quote reminder, today's arrivals, same-day arrival alert, the daily ops report and AI replies, with run history and a resend that never re-sends a door code. Door codes are released only through the payment-and-ID gate.
AI guest replies
A drafted reply in the inbox, a per-property AI assistant that answers only from the facts you give it, and an optional autopilot for guest-app threads. Money, refunds, discounts, cancellations, complaints and door codes always wait for a person, and door codes and Wi-Fi passwords never reach the model.
Smart-lock integrations
Connect TTLock or Nuki and each stay gets its own code on the lock, valid from check-in to check-out, moved when the stay moves and removed when it ends. Included on every plan.
Request an agent
A button in the Agent Hub that files the automation you are missing, from any seat that can open the hub. Every request is read and triaged.
Housekeeping and field ops
Turnovers from the booking, photo-evidenced inspections, damage claims, duty roster, payroll-lite.
Guest app
No-install web app per stay: self check-in, instructions, door code, Wi-Fi, house information, extras the guest can ask for, and chat into the shared inbox.
Direct booking site
A guest-grade booking website: live availability search, a map with a price per pin, amenity filters, flexible dates, city and area hubs, curated collections, your own templates and palettes, promo codes, guest-chosen extras, a Metrics tab, and an embeddable widget for a brand site you already have.
Booking site and guest app in 11 languages
English, Arabic, Urdu, Chinese (Simplified), French, German, Spanish, Italian, Turkish, Russian and Portuguese, with your own content translated and editable per language, and a display currency the guest can pick.
Payment history, invoices and refunds
Every stay's charges, payments and refunds in one dated history, gapless guest invoices and credit notes, and refunds for departed and fully paid stays with the transfer proof attached.
Group bookings
One deal across several apartments: a page per stay, a lifecycle panel and a door-code gate per apartment, and a cancellation that frees every unit at once.
Complimentary stays
The funnel exit for a stay that is given rather than sold, with its own report of what the workspace gave away and to whom.
Multi-currency treasury
A workspace holds money in more than one currency, converts between its own stores, books OTA money as a receivable settled into the store that was actually paid, and restates open foreign balances at a month-end rate when the period closes.
Reports, exports and accounting files
A report builder over 24 data sets, property-by-property income and expense reports, Excel, PDF and CSV downloads on the ledger screens, and journal files for Xero and QuickBooks with your account and tax mapping.
API keys, webhooks and a public API reference
Scoped API keys, signed outbound webhooks with a delivery log, and the OpenAPI reference published at app.staynhost.com/api/openapi.json.
Automations you author yourself
Rule conditions, your own automations on check-in, check-out and stay anchors with a preview of what the guest receives, auto-responses when nobody is at the desk, and message tokens drawn from property knowledge.
A published access matrix
Every role against every capability, readable by an admin in the product rather than described in a support reply.
Ask AI in the product
A question answered from this help centre, in the app shell, with the page it came from cited. It refuses rather than invents when the documentation does not cover something.
24 roles, scoping and audit
Per-property seats enforced in the database, custom roles with a hard money and door-code ceiling, an audit row on every state change, filterable by person, page and record.
Passwordless sign-in
An email link, Google or Microsoft, with every person proving their own mobile number by SMS code before they get in. There is no password to leak.
Support inside the product
Two-way support threads with attachments, opened from the app rather than lost in an inbox.
Spreadsheet booking import
Upload, map, preview every row, commit, and roll the batch back if it was wrong.
Coming soon
The honest list of what we do not have.
These are the gaps a competitor would point at, so they are written down here first. If one of them is essential to you, it is better to know before a trial than during one.
A demand-forecasting pricing engine
Price rules move rates by the conditions you set, and a pricing tool you already use can own the rate. What does not exist is an engine of our own that reads market data and recommends prices.
Native mobile apps
For guests and for staff. Today both sides are web apps that work in a mobile browser.
Live two-way accounting sync
Today Xero and QuickBooks get journal files you import. A live connection that posts on its own does not exist.
Card payments
Taking a card on the booking site, through your own payment processor. Today the site quotes the stay and takes a bank transfer or cash with a proof upload a person verifies, and it tells guests exactly that.
Guest security deposits
Held, released and forfeited as their own money flow rather than as an extra charge.
Broadcast and campaigns
Reaching past guests deliberately, rather than one thread at a time.
A status page and a public changelog
Both are missing today. Incidents and releases are communicated by email until they exist.
The operator app in other languages
The booking site and guest app speak 11 languages. The app your team works in is English only, which is a real limit in most of the markets it was built for.
Not on any roadmap
Four things that are constraints, not features.
FAQ
Roadmap questions
Why are there no dates on this page?
Because a date on a marketing page is a promise made by whoever wrote the page. The lists are ordered by commitment instead: what is live, what is rolling out, what is planned, and what will not happen. When nothing is genuinely mid-delivery the second list is empty rather than padded, which is the case today. If a date matters for a decision you are making, ask us and you will get a straight answer rather than a quarter.
How do I know the "live" list is true?
Every item on it has a feature page with screenshots taken from the real product, and the documentation carries step-by-step guides for the same tasks. If you find something on that list that does not work as described, tell us and it comes off the list the same day.
Can I influence what gets built?
Yes, and small operators have more influence here than they would elsewhere. The product is built alongside a live rental portfolio, so a real operational problem argued well moves faster than a feature request from a bigger logo. For automations there is a direct route: "Request an agent" at the top right of the Agent Hub files the rule you are missing, from any seat that can open the hub, and every request is read and triaged. For anything else, email hello@staynhost.com.
What happens to the roadmap if I depend on something planned?
Say so before you commit. If a planned item is genuinely blocking, the honest answer might be that Stay n Host is not the right choice yet, and it is much better to hear that in an email than in your third week of using it.
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